Frequently asked questions, Tommys Trailers LLC, New Bern, North Carolina
FAQ · New Bern Trailer Rental

Trailer Rental Questions, Answered

Everything renters ask us most, from towing capacity to delivery to cancellations. Still stuck? Call (252) 680-2151 and we will sort it out.

Booking & Towing

How do I book a trailer?

Open any trailer page, choose your dates in the booking calendar and check out online. Every trailer shows its live daily rate and open dates, and multi-day and multi-week discounts are applied at booking.

Will my vehicle be able to tow the trailer?

Most of our units fall within what a modern 1/2 ton truck can tow. Our heavier units, the 14' Dump Trailer and the Gravity Tilt Trailer at 14,000 pounds GVWR each and the Equipment Trailer at 10,400 pounds GVWR, need a truck with a higher tow rating. You have to factor in the weight of your load aside from the weight of the trailer and confirm the towing capacity for your truck. We can help you figure out exactly what you can tow when booking

Do you offer multi day booking?

We offer 1 day, multi day and multi week bookings. The longer you book, the more discount you get

What ball size and plug do I need?

Most of our units use a 2-5/16 inch ball and a 7-way plug, and they require a brake controller. Our smaller utility trailers use a 2 inch ball and a 4-way plug. Each trailer page lists the exact specs.

What do I need to bring?

Bring a tow vehicle with the right ball size and plug for the trailer you booked, a brake controller for the units that require one, and the towing capacity of your truck confirmed before you book.

Do I need insurance?

Yes, your automobile insurance should cover anything you tow. You would need to confirm with them before taking delivery.

Pickup, Hours & Delivery

What are your rental hours?

We are open 24/7.

Where do I pick up my trailer?

Trailers are picked up at our lot at 219 Battlefield Avenue, New Bern, North Carolina.

Do you offer delivery?

Yes, delivery is available within a 100-mile radius at a rate of $2 per mile.

Can I tow the trailer out of state?

Yes, we charge based on rental time, not mileage.

Pricing, Deposits & Cancellations

Is there a deposit required?

Yes, we place a temporary hold on your card. The amount varies depending on the trailer type and is displayed at checkout before payment is collected.

Are there any hidden fees?

No, there are no hidden fees. All necessary equipment is included in the rental price.

Can I cancel or modify my reservation?

Yes, you can cancel or modify your reservation up to 24 hours before your scheduled pick-up time without any additional fees. Please refer to our cancellation policy for more details.

The Fleet & Service Area

What kinds of trailers can I rent?

Tommys Trailers LLC rents dump trailers, an enclosed cargo trailer, a gravity tilt trailer, an equipment trailer, a car hauler, and utility trailers.

Are tie downs or straps included?

Yes, all straps are included with our car haulers.

Which areas do you serve?

We are based in New Bern, NC and serve renters in Havelock, Morehead City, Newport, Trent Woods, Emerald Isle, Swansboro, River Bend, Grifton, Atlantic Beach, Bayboro, Oriental, Vanceboro, Maysville, Alliance, and Chocowinity. Delivery is available within 100 miles of our lot, so call (252) 680-2151 if you are not sure about your address.

Rules & Requirements

What is the minimum age to rent a trailer?

You must be at least 18 years old to rent a trailer.

We Come To You

Still Have A Question About Delivery?

Delivery is available within 100 miles of our New Bern lot. Call (252) 680-2151 and we will confirm your address.

Still Have Questions?

Call or text and a real person will answer. We are open 24/7.

Answer Found? Let's Get You Hitched Up.

Every trailer books online in minutes. Tommys Trailers LLC, open 24/7 in New Bern.

LocatioN

219 Battlefield Ave, New Bern, NC 28560

2526802151

https://tommystrailersllc.com/home

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